Useful Psychological Techniques

7. It's better not to use phrases like "I think" or "it seems to me" in speech or letters. They are implied but add a shade of uncertainty to the words. 8. Before an important interview, it's useful to imagine that we have a long-standing close friendship with the interviewer. It's almost always up to us how to perceive a situation, and our calm and ease can be conveyed to the interlocutor. 9. People are inclined to agree to a smaller favor after denying us a larger one.