About this Privacy Policy
Privacy Policy is a document describing the rules of processing of users of
our sites and applications data. Data confidentiality is very important for us.
As we are responsible for your data, we have developed this document to protect
your data while our sites and application process it. You should read this
privacy policy because it will tell you what data we collect and how we
collect it, how we use it, who we share it with, how you can access and update
such information, how we protect the information.
Who we are
Sites and applications of Vikiroom are operated by MDA Cross Global LP,
a company registered in United Kingdom.
The full legal bit
We know that other people' use of your personal data is a big concern for
social network users, so we have developed this privacy policy
(the "Policy") to let you know how we use personal data.
Our Policy applies to your use of any of mobile applications and/or
websites of Vikiroom (the "App"). We suggest you read it in conjunction
with our Agreement of Use (the "Terms"). When you access or use the
App, you agree to our Privacy Policy and you consent to our
collection, storage, use and disclosure of your personal data as we"ve set out
in this Policy. You can withdraw your consent at any time. Depending on your
jurisdiction you can do it either by using special option in your profile or by
addressing to our support team from your profile. But please note that in this
case we will have to delete your profile and you will not be able to use it.
Vikiroom reserves the right to change our Policy at any time and
without notice, so be sure to check this Policy regularly to understand how we
use your personal data.
IF YOU DO NOT ACCEPT AND AGREE WITH OUR PRIVACY POLICY THEN YOU
MUST NOT ACCESS OR USE THE APP.
1. App users and visitors to our Site
What information does Vikiroom collect if I decide to register
with the App or use some of the features?
To register with the App you will have to complete our online registration
form and create your user profile (the "Profile"). We will ask you to provide
us with information about you such as your name, your email address, your
gender, your date of birth, your location details. You also have the
opportunity to provide other details about yourself, but these are optional.
Because you control your user profile, these details are available to you at
any time by accessing your "Profile" page, which gives you the chance to
correct or update (other than gender and age) your information at any time by
just logging in to the App.
Once you have created a Profile, we will automatically track certain
information such as your IP address.
For safety and security and to ensure you have the best possible user
experience, we require users to verify their accounts and might ask for your
phone number, your Facebook identification data or a photo, made in accordance
with our instructions. We want to make sure you are not a robot and you don"t
pretend you are someone else! And we also want to avoid fake Vikiroom
accounts being created which can be used for malicious activities and cyber
crime " they threaten the Vikiroom network and spoil things for
everyone. We use a third party provider for account verification. We may also
use your mobile phone operator data for marketing purposes.
What information does Vikiroom collect about me if I"m under 18?
You can only register with Vikiroom or use its features if you"re aged
18 or over. That means Vikiroom does not knowingly collect any information
about children, minors or anyone under the age of majority. Nor do we knowingly
market to children, minors or anyone under the age of 18. If you are less than
18 years old, we request that you do not submit information to us. If we become
aware that a child, minor or anyone under the age of 18 has registered with us
and provided us with personal data, we will take steps to terminate that
person' registration and delete their Profile information from Vikiroom.
If we do delete a Profile because you violated our no children rules, we may
retain your email and IP address to ensure that you do not try to get around
our rules by creating a new Profile.
Does Vikiroom collect my personal data if I am not a member and
just visit the app?
No. We don"t collect any personal data about visitors to our app. If you do
visit us without becoming a member, we will place session ID cookies on your
computer. For more information about cookies generally, look at the answer to
"How does Vikiroom collect information about me?" below.
What does Vikiroom collect about me if I use Vikiroom Global
Dating Service?
When you use the App, we will collect your location information. That
information helps us identify your physical location so that it can be displayed
and shared with other members choosing to use "near me" option.
We and our advertisers may also collect and use such data as your gender,
geolocation, IP-address, and your user and advertiser identifiers, or your
device identifier to show you targeted advertising.
We also collect the data that you add to the App yourself, such as your
photos and comments to them, your description in "About me" section of your
Profile, video streams, comments to other users" photos and other information you
add or upload.
Beside that we keep information of your Profile preferences, such as
interface language, notifications settings, photos visibility settings, to make
your use of the Site convenient.
We also store your contact list, your chat history, your Favourites and
Ignored users, photos you liked and disliked, sent and received messages and
other information about your actions with our S App. We use this data to make
your communication through the App more convenient.
When you use Vikiroom, we collect certain technical information about your
computer or mobile device as well as statistic data about your use of our
services. We use this information to improve our Site, App and our services, so
that you can increase your fun.
What' collected from me if I use Vikiroom' premium services?
When you take advantage of Vikiroom' premium features, we collect
financial information necessary to process your payments as per your chosen
payment method, such as the fact of payment, the service ordered by you,
payment method and time of payment. Please note that we do not store any credit
card or other payment card details. However, our payment service providers do
(and are approved to do so by all applicable regulatory bodies).
Can Vikiroom collect information about me from other sites I use, such
as Facebook?
If you have registered with Vikiroom using your profile on one of our
partner websites, such as Facebook, VK, OK, Google+, Mail.ru or Yandex or
verified your profile on those websites after registration we may receive some
of your data from those sites. This data is used for convenient registration
with Vikiroom and logging in to your Profile and to target advertising we show
you. We may also keep the information about connections of your Vikiroom
Profile with your profiles from other sites.
Does Vikiroom collect any other personal data about me?
If you contact our Support team via Support page, we will receive the information
you send, and we will keep the history of your query. We will keep records of
our communications with you, including any complaints that we receive from you
about other users (and from other users about you).
If I put other information about me on the site, what does Vikiroom do
with it?
Vikiroom is designed to make it easy for you to find, connect and
interact with other members of Vikiroom by posting information about
yourself. When using the App you should assume that anything you post or submit
will be publicly viewable and accessible, both by Users of the App and
non-Users. You can also use our electronic messaging system, which allows you
to communicate with other users. We recommend and encourage you (and all our
members) to think carefully about the information they disclose about
themselves. We also do not recommend that you put email addresses, URLs,
instant messaging details, phone numbers, full names or addresses, credit card
details, national identity numbers, drivers" license details and other
sensitive information in your Profile which is open to abuse and misuse.
Please be careful about posting sensitive details about yourself on your
Profile such as your religious denomination and health details. While you may
voluntarily provide this information to us when you create your Profile,
including your sexual preferences and ethnic background, there is no
requirement to do so. If you choose to add or upload such information you
understand that by this act you manifestly make this data public and we may
process it in accordance with this Policy. Please remember that photographs or
any video clips that you post on Vikiroom may reveal these kinds of
sensitive personal data. Where you do upload and choose to tell us sensitive
data about yourself, you are explicitly consenting to our processing your
information and making this public to other users.
When you post information about yourself or use the messaging, the amount
of personal data you share is at your own risk. If you post anything that is
inconsistent with our Terms, we reserve the right to terminate your account.
Will Vikiroom contact me?
On your 'ettings" page Vikiroom offers you the opportunity to
receive emails from us about new message notifications or other purposes
related to the use of the App.
Does Vikiroom use my personal data for any other purpose?
We may use material that you post on the open access areas of the App in
advertising and promotional materials on our partner sites and partner
products. We believe these uses allow us to improve our site and better tailor
your online experience to meet your needs.
We use your personal data to resolve disputes, troubleshoot problems and
enforce our Terms.
What are "cookies" and what "cookies" does Vikiroom use?
We collect information by placing cookies on your computer or mobile. A
cookie is a piece of text stored on your computer or mobile by your web
browser. They are basically a tool that stores information about website
visits, recognises you and your preferences each time you visit Vikiroom,
and ensures site functionality and enables us to provide the services our
members request.
When you visit the publicly available sections of the App, a session ID
cookie is placed on your computer that only lasts while you"re visiting. We
also place persistent cookies on members" computers, so that our App remember
them and makes their login experience faster and easier. We may use persistent
tracking cookies on your mobile device, mainly for security protection
purposes, such as to prevent phishers, scammers, unauthorised log in attempts,
and to help you access your hacked account. We do not use any information
whilst you are logged off.
You may set your browser and your mobile settings to block cookies and
local storage devices, but if you do so, you may not be able to access the
features that Vikiroom offers.
Vikiroom uses cookies and local storage devices for a number of reasons,
including to ensure the security of our site, to provide you with features you
have requested and to analyse how members and visitors use The App. Vikiroom'
use of cookies and local storage devices basically falls into the following
categories:
those that are strictly necessary to deliver the services and products you
have requested, such as, for example purchasing premium;
cookies related to the performance of Vikiroom' The App, such as
analytics that help us determine how our site is performing and ensuring a
smooth and trouble-free experience for our members and visitors;
cookies related to the functionality of The App, such as remembering
your preferences at log in or your preferred language or allowing you to chat,
add photos and instant message Vikiroom members; and
third party cookies which link to other social networks and which you
request via social plugins;
cookies used to improve and target advertising to you based on what'
relevant to you, to improve reporting on any advertising campaign and to avoid
showing you ads you have already seen.
Vikiroom uses of cookies and local shared devices so that we know who you
are, what interests you and so that you can do the things online that you want
to do, like chat with new people, share your content knowing that your data
will be secure. Below is a table to explain Vikiroom' cookie functions
and why they"re used.
|
Cookie Functions |
Cookie Purposes |
|
Analytics and research |
Vikiroom uses Google Analytics to collect information about how
visitors use the The App. We use the information to compile reports and
to help us improve the site. The cookies collect information in an anonymous
form, including the number of visitors to the site, where visitors have come
to the site from and the pages they visited. For more information about
Google' privacy policy, please visit http://www.google.com/intl/en/policies/. |
|
Authentication |
These cookies help us to identify our members so that when you"re logged
in, you can enjoy Vikiroom' offerings, experiences and various
features, such as uploading photographs, chatting and can localise your
experience, such as when you"ve requested to view the Site in your local
language or when you"ve asked Vikiroom to "remember me". |
|
Security and site
integrity |
We use cookies and other devices, such as CAPTCHAs, to help keep The
App safe and secure for our members. These cookies do things like
protect Vikiroom users from spam and fraud, by ensuring the safety
of your personal data when you shop on Vikiroom for things
like VIP. We may use persistent cookies, which will help us to ensure we have
identified the same device is logging into the correct account. These types
of cookies also help with our anti-spam measures and may help us to prevent
phishers, scammers, unauthorised log-in attempts to your account and
accessing any hacked accounts. |
|
Site features and
services |
These cookies and local storage devices provide the functionality that
our Vikiroom members enjoy, such as uploading of photographs,
chats, instant messaging, your account settings and your request or your
search preference. We also use cookies to help provide experiences, such as
links to other social media sites, social plugins and video content,
including making it easier for you to share content between Vikiroom with
your other favourite social networks. In some cases, the site features you choose may allow a third party to
place cookies or local storage devices on your computer. The third party who
places cookies on your device is responsible for how they process their data
and we recommend that you read their privacy policies.
Third parties who place cookies on your device when you use Vikiroom include,
and we have included a link to their privacy policies: Facebook, |
|
Performance |
We need to use certain cookies and local storage devices to ensure our
members have the best possible experience. |
Our use of cookies and local share devices, including the specific cookie
names, may change over time, but will generally fall into the above categories.
Please visit this page regularly so that you are aware of any changes.
If you would like to know more about cookies, including flash cookies/local
storage devices, the following websites provide useful information:
For a video about cookies visit www.youtube.com/watch?v=I01XMRo2ESg
2. Friends and other Vikiroom users
When I put information about myself on Vikiroom, what do the other
users see?
To ensure you get to meet and communicate as many people as possible
on Vikiroom, other members get to see your user name and any information
you post on your Profile, including photos if you select the "Any
users" access setting. Any information you choose to provide should
reflect how much you want other Vikiroom members to know about you. You
can also choose to limit the information that other users see by adjusting
your privacy settings in the 'ettings" page.
What am I allowed to do with other user' personal data?
Use it to meet new friends and make new contacts! Beware that you may not
use other users' personal data for commercial purposes, to spam, to harass, or
to make unlawful threats. Vikiroom reserves the right to terminate
the accounts of those who misuse other users' personal data or who otherwise
violate the Terms.
What information does Vikiroom collect about my friends and
contacts?
You can choose to invite your friends to join Vikiroom to make
sure that they also get the benefits of meeting new people. To make it easier
to search and find friends and acquaintances on Vikiroom, users may search
for other members by email address. If you want to invite your friends and
contacts to Vikiroom, we will send an email invitation from Vikiroom in
your name to your friends and contacts encouraging them to sign up to Vikiroom.
If any of the individuals you have invited do not register within a few
days, Vikiroom may occasionally send reminder emails on your behalf to
those individuals. You can choose to invite all your friends or only a select
few, but please remember you must not invite any children to join. You are
responsible for ensuring that your friend has agreed to receiving a Vikiroom invite.
When you import your contacts, we store their name and email address or
their mobile number so that we can automatically connect you and your
friend. We do not sell these email addresses or mobile numbers or use them
to send any other communication besides email invitations. The friend may
contact us to request the removal of their information from our
database by visiting Feedback page. Any such request will only apply to
addresses or mobile numbers we have at the time of the request and not to any
addresses that the member/user provides to us later.
3. Third parties
Does Vikiroom sell my information to other parties?
Not at all. We do not sell or rent out any personal data about you to any
third party. Vikiroom discloses aggregated non-personal data for
marketing and promotional purposes. That means we do not disclose any
information that could be used to identify you.
Does Vikiroom disclose my information to other parties?
We may share aggregated information with third parties that includes your
personal data (but which doesn"t identify you by name directly) such as your
gender, geolocation information, IP address, user identifiers, advertising
identifiers, and device identifiers together with other information including
log data with third parties for industry analysis and demographic profiling and
to deliver or analyse the performance of targeted advertising about other
products and services.
In particular, in relation to targeted advertising, we use third-party
advertising companies to serve ads when you visit our website. These companies
will place cookies and may use information about your visits to this and other
websites in order to provide advertisements about goods and services of
interest to you.
When using our App third parties (such as Facebook) may collect information
about your device (such as device identifiers) so that they can show you
advertisements on our App more relevant to you. Through your device' security
settings, you have the option to prevent or limit device identifiers being
shared with third party advertisers and what use is made of the device
identifiers.
If you choose to, we may share your personal data with vendors, service
providers, and other carefully selected third parties to improve our services
to you, such as by facilitating payments. We ensure these parties must adhere
to strict data protection and confidentiality provisions that are consistent
with this Policy.
In the event that Vikiroom or any of its affiliates undergoes a
business transition or change of ownership, such as a merger, acquisition by
another company, re-organisation, or sale of all or a portion of its assets, or
in the event of insolvency or administration, we may be required to disclose
your personal data.
We also wish to maintain a healthy community, and we will cooperate
with all third parties to enforce their intellectual property or other rights.
We will also cooperate with law enforcement enquiries from within or outside
your country of residence. This may include disclosing your personal data to
government or law enforcement agencies, or private parties, when we have a good
faith belief that disclosure is required by law or when we, in our discretion,
believe that disclosure is necessary to protect our legal rights, or those of
third parties and/or to comply with a judicial proceeding, court order, or
legal process served on us. In such cases, we may raise or waive any legal
objection or right available to us.
4. Data storage
Where is my personal data kept?
Vikiroom is a global website operating through servers located in a
number of countries around the world. If you live in a country with data
protection laws, the storage of your personal data may not provide you with the
same protections as you enjoy in your country of residence. By submitting your
personal data, or by choosing to upgrade the services you use, or by making use
of Vikiroom services, you agree to the transfer of your personal data to, and
storage and processing of your personal data in, any such countries and
destinations.
5. Security
How does Vikiroom protect my personal data?
Vikiroom has implemented reasonable and appropriate security measures
to protect and prevent the loss, misuse, and alteration of the information under
our control, including your personal data. Vikiroom uses reasonable
security measures to safeguard the confidentiality of your personal data such
as secured servers using firewalls. Our technical experts at Vikiroom work
hard to ensure your secure use of our site.
While we take reasonable precautions against possible security breaches of
our website, member database and records no website or Internet transmission is
completely secure and we cannot guarantee that unauthorised access, hacking,
data loss, or other breaches will never occur. We urge you to take steps to
keep your personal data safe (including your password) and to log out of your
account after use.
We cannot guarantee the security of your personal data while it is being
transmitted to our site and any transmission is at your own risk. Once we have
received your personal data we have procedures and security features in place
to try to prevent unauthorised access.
How do I help keep my information secure?
You may not disclose your password to any third parties or share it with
any third parties. If you lose your password or give it out, your personal data
may be compromised. If that happens, please report it to Support page. You must
change your password immediately via your 'ettings" page. Vikiroom cannot
be held responsible for your failure to keep your password secure and failure
to do so may violate our Terms.
6. Your rights
How do I change my Profile?
You can review and revise your Profile information at any time. Once you
register, you will be able to review and change much of your personal data if
you need to.
Please promptly update your information if it changes by signing-in to your
account and following the screen prompts. We strongly urge you to periodically
change your password to help reduce the risk of unauthorised access to your
account information.
Users in certain jurisdictions are, in accordance with applicable law,
entitled to exercise a right of access to personal data about themselves by
asking for a copy of the information we hold about them. You can get this data
on the Settings page of your Profile.
Can I deactivate or delete my Profile?
Users of the Vikiroom network have the choice to delete their
profile from our database by sending a message via Support:
vikiroom.vr@gmail.com
If you want to stop using your account, it will be initially deactivated.
This means that no user will be able to search for you on the website although
they may still see you profile from direct cached links, but it will not be
deleted. We save your profile information in case you later decide to restore
your account. Many users deactivate their accounts for temporary reasons and in
doing so expect us to maintain their personal data until they return to Vikiroom.
You will therefore be able to restore your account and your profile in its
entirety within 30 days of de-activating it.
After the expiration of 30 days, your account is permanently deleted.
To prevent abuse and/or misuse of Vikiroom by a user following
termination or deletion of a profile/account we shall retain such information
as we deem in our sole discretion may be necessary to ensure that user does not
open a new account and profile in breach of our Terms and to ensure compliance
with all laws and regulations.
Please note that if you withdraw your consent for your data processing you
Profile will be deleted within 24 hours and you will not be able to restore it.
Warning: Even after you remove
information from your profile or delete your account, copies of that
information may still be viewable and/or accessed on the Internet to the extent
such information has been previously shared with others or copied or stored by
other users or to the extent such information has been shared with search
engines. We cannot control this, nor do we accept any liability for this. If
you have given third party applications or websites access to your personal
data, they may retain such information to the extent permitted under their
terms of service or privacy policies.
What happens if I do nothing?
As our service is meant for dating, we cannot provide this service not
using your personal data. That is why we will process your data until you
decide to delete your Profile and for no more than six months after that, so
that you could restore your Profile if you change your mind. However, if you
have not signed in to Vikiroom for three months, we may remove your
Profile as part of our data cleansing process.
Your Vikiroom account is non-transferable and any rights to your
profile or contents within your account will be cancelled upon your death.
If you have questions about our Policy or how we collect and use
personal data, drop us a line via Support: vikiroom.vr@gmail.com