The Power of Silence as an Underestimated Tool.

In the hustle and bustle of the city, we forget that silence is a powerful weapon that people usually forget to use. It can often say more than hundreds of words. With silence you can quench the anger of the person you are talking to, surprise them, even make them smile. There is also a kind of silence - a pause. Do an experiment. You feel that the interlocutor is not telling you something. By taking a short pause, you let him know you are guessing. So he is more likely to tell the truth. Or his behavior will show that he is lying, also useful info for you.