The truth which will lead you to success
If somebody offended you, it’s because they noticed you. Before you get upset because someone dumped a lot of dirt on you, understand: this person took the time to tell you his opinion. He found you, noticed and appreciated the product you made. Well, yes, he hates you. But you took up his time because he spends minutes talking about his hatred. Even if you don't answer anything (and you shouldn't), you've already won. He doesn't want to know anything about you, but you're already on his radar. And then, if someone expresses hate, this is the most that can happen. Life goes on, the Earth is still spinning, someone is offended, whereas you have become smarter. A more tragic scenario: someone complains about you publicly. Nothing to fear, because people pay attention only to what concerns them personally. Therefore, social media and Twitter feeds will quickly forget about you. So, feel free to score on the negative, thrive on it and live happily ever after.